Had an online reservation established to go and when wanting to post it informed me to start out more than – I referred to as a agent straight away and claimed they may see the cost I was quoted but when refreshed when up $a hundred and twenty – Difficult to think that they would not stand by what they could see on line – I ended up needing to spend the extra $a hundred and twenty because I essential All those exact flights – once again not easy to believe they would not stand beside the web value – extremely highly-priced
Walberg altered my seats.I think the staff inUS air is extremely impolite And that i don’t would like to journey any more
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I needed to take a moment to contact out the wonderful consumer service Connie Sanders within your Dallas office gave my spouse and I in an exceptionally stressful situation. Connie went previously mentioned and beyond to make certain we have been looked after and her standard of focus to restoring our trouble crammed day was amazing, she solitary handedly restored my faith with your organization and he or she justifies congratulations with the perform that she does.
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We a short while ago returned from Hayden CO. They ended up begging for volunteers to surrender their seats. We have been told we'd acquire $700.00 Every and hotel vouchers if we gave up our seats. We quickly volunteered. We were being advised to attend for everybody to board the plane and they would manage the vouchers.
I can't think you board travellers before doing all of your checks within the airplane. Leaving your customers stuck for over 2 hrs without to tiny details is complete bullshit. While you are generally similar to every airline in this respect, it’s only my explanation not satisfactory to treat your buyers in this manner.
I desired to vent my irritation Along with the baggage circumstance using your airline. Every thing else was superior, however the way my baggage was handled would make me Consider 2 times ahead of scheduling with AA once again. I was charged $25 Each individual way for a person bag, not remaining instructed my bag could be carried on for no cost. To incorporate insult towards the $50 billed, my bag was harmed on the skin on becoming returned to me.
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no. 0012309351902 from SNA to DFW. I was issued long term flight passes very good to get a year. I'm creating to ask for that you waive the $two hundred transfer demand when I am able to make use of the passes.